Agile and IT Service Management
ITIL 4 Foundation
Foundation preparation for ITIL 4 service management.
What this page is — and is not
Tanith Academy does not award PMP, CAPM, PMI-ACP, PRINCE2, ITIL, Scrum.org, IIBA, AWS, Microsoft, CompTIA, ACCA, CIM or GRI credentials. We prepare candidates. Where a cohort is delivered by an authorized partner, that provider is named. A Tanith certificate of completion or participation is not the external professional certification.
What the certification is
- ITIL 4 Foundation introduces the service value system, the four dimensions and the guiding principles. PeopleCert runs the exam. Higher ITIL levels exist; this pathway stops at Foundation unless a corporate brief says otherwise.
Issuing organization
- PeopleCert (ITIL)
Professional benefits
- A common service-management language for IT and the teams around it.
Eligibility
- No formal prerequisite for Foundation. Confirm on PeopleCert.
Prerequisites
- Helpful if you have seen an incident, a change or a service desk. Not required.
Examination
- PeopleCert ITIL 4 Foundation exam. Fee excluded.
Official exam fees are charged by the issuing body and are not included unless a cohort states otherwise.
Training format
- Instructor-led, three days, live online.
Training provider
- Tanith Academy. Not a PeopleCert certificate.
Official certification body — PeopleCert (ITIL)